- Professional, efficient customer service of the company, contributing to the establishment of good working relationships with subscribers,
- Identifying sources of service-related problems and organizing correcting actions (hardware problem, software problem, availability, etc.)
- Advising clients on taking appropriate action,
- Providing communication between the subscribers and the technical department, to quickly eliminate possible problems,
- Prompt response to phone calls and prompt response to subscribers' requests in the prescribed manner,
- Collection and registration of information about customer calls, applications,
- Providing clear information on technical issues to both subscribers and relevant departments of the company,
- Implementation of content functions.
- Higher education in the relevant field / Cisco,
- Knowledge of software: MS OFFICE,
- Knowledge of languages: Armenian, Russian,
- Experience from 1 year
Please send your CV to firstname.lastname@example.org e-mail address. You will be required to indicate the vacancy name in the letter subject field.
We are happy to see you in our team.